Last updated: 30 October 2026
Wellbrim delivers to addresses in the United Kingdom. This page explains when your order is processed, how long delivery takes and what it costs.
Order Cut-off Time
4:00 PM UK time (Europe/London), Monday through Friday.
Order Processing Time
2–3 business days, Monday to Friday, excluding UK bank holidays. Orders placed before 4:00 PM UK time enter processing the same day. Orders placed after the cut-off, at weekends or on bank holidays are processed from the next business day.
Order Transit Time
Once processed, orders ship from our overseas fulfilment centre, clear customs and are delivered by Royal Mail or another tracked UK carrier within 4–8 business days (Monday to Friday).
Total Delivery Time
6–11 business days from the day your order enters processing (Order Processing Time + Order Transit Time).
Shipping cost
- Standard delivery: £8.00 per order.
- Free standard delivery on orders of £70.00 or more.
The delivery cost for your order is always shown at checkout before you pay.
Where we ship
We currently ship to the United Kingdom only.
Order tracking
As soon as your order is dispatched we email you a tracking number. Tracking information can take 24–48 hours to appear after you receive that email. See Track Your Order for more detail.
Customs and duties
Our prices include VAT. Orders are sent from outside the UK, and we do not expect you to be asked for any additional import charge on delivery. If a carrier ever asks you for a customs or handling fee, please contact us before paying so we can help.
Delays
Customs checks, carrier disruption, severe weather and busy periods can occasionally delay a parcel. These delays are outside our control, but if your order has not arrived within 11 business days, email us with your order number and we will look into it with the carrier.
Incorrect address
Please check your delivery address before you place your order. If you notice a mistake, email us as soon as possible; we can update the address as long as the order has not been dispatched.
Contact us
Wellbrim
Email: contact@wellbrim.com
Address: 210 Brixton Hill, London SW2 1HE, United Kingdom
Phone: +44 7451 256428
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM UK time (Europe/London)
We respond to emails within 24 hours (Mon–Fri).
Weekend messages are answered on Monday.